Job Description

Who we are: 

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Your role at Tumi: 

TUMI is seeking an entrepreneurial and analytical individual to join the eCommerce team. We are looking for someone who is passionate about product and the online shopping experience. This role is responsible for overseeing online visual merchandising and product content strategy to drive impact, improvement and innovation to grow the eCommerce business.

We are looking for a self-motivated team player who can partner closely with internal team members, as well as someone who enjoys partnering cross-functionally.  The eCommerce Site Merchandiser will support with building the eCommerce product strategy to ensure it meets and/or exceeds the channel’s financial goals. They will work to continually optimize the TUMI.com online merchandise assortment in collaboration with a variety of cross-functional teams, inclusive of planning, product management, creative, marketing, technology, third-party vendors and key international eCommerce partners.

Key Responsibilities

• Create online visual merchandising strategy and online customer experience to support product strategy
• Continuously monitor product performance online; providing recommendations on selling opportunities, curating the online shops and overall online experience
• Leverage test & learn online merchandising strategies; demonstrating curiosity and applying key learnings
• Modifying online shop assortments real-time based on learnings and trends
• Partner with Digital Marketing to have an in-depth knowledge of marketing initiatives including new launches to understand impact on sales and inventory needs
• Partner with Digital Manager and eCommerce team members to execute new product launches across digital channels.
• Partner with Omni Channel Merchant to ensure tumi.com product opportunities are bubbled up
• Ensure completeness and accuracy of eCommerce product catalog across digital sales channels
• Maintain and update item assets in content management system
• Manage all merchandising activities related to online product information
• Create monthly and quarterly insights to make customer informed decisions around future merchandising strategies
• Identify opportunities based on customer behavior data
• Partner with Online Operations to driving site optimization and navigation strategies to support our changing business needs
• Support the roadmap for the NA ecommerce business that meets / exceeds the financial goals, inclusive of have having the appropriate ecommerce product assortment
• Create a partnership with the Global Merchandising team to ensure product needs are met such as key trends, opportunities, eCommerce exclusives, etc.
• Review product sales history and track trends online in close partnership with planning and global merchandising

We're excited if you have:

• BA degree or equivalent
• Solid business acumen and analytical skills with ability to make data driven suggestions
• Experience with product/catalog/sales management software
• Merchandising experience with a multi-category business using data and analytics
• 5+ years’ of relevant experience in ecommerce or buying and/or inventory management
• Managerial experience
• Strong MS Office experience particularly within Excel a must
• Someone who is product obsessed and enjoys being knowledgeable on product assortments
• Ability to work quickly to analyze and review large amounts of data in excel. Understanding of inventory models and metrics
• Business knowledge of online merchandising concepts
• Enjoys test & learn approach; experimenting with online merchandising strategy
• Working knowledge of web analytics tools such as Google Analytics, Omniture and Search and Merchandising Platforms
• Experience in site search optimization and maintenance a plus
• Experience with Salesforce is a plus!

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What we value: 

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE.  TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.

PARTNERS WE BELIEVE IN.  Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.

DIVERSITY & INCLUSION.  As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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